MAAKFIT Privacy Policy
How MAAKFIT collects, uses, and protects your data. We do not sell personal data.
Who we are
MAAKFIT is a digital fitness and nutrition platform. Legal entity: TBD. Address: TBD.
Privacy contact: support@maakfit.com using the Privacy category on the Contact page.
Data we collect — minimization
We collect only what is needed: account details, quiz answers you provide, progress data you enter, and progress photos if you upload them.
Injury or allergy data is collected only if you provide it for program safety — not for medical diagnosis.
Technical data needed to run the service may include device/browser information, limited security logs, and local storage for session/preferences.
Microphone/camera permission is requested only for a feature that uses it.
Purposes
To provide the account, program, nutrition, progress tracking, billing/account support, and Coaching Chat when included.
To operate billing, renewal reminders, security, and fraud prevention.
To improve the product. We do not sell personal data.
Payments
MAAKFIT does not store full card numbers or CVV in the app database. A future approved payment provider will process those details.
We may store transaction identifiers, amount, currency, status, plan, and dates needed to manage the subscription.
Progress photos and coaching
Progress photos are private by default. Upload is not marketing consent.
We do not automatically use photos in ads, social media, before/after campaigns, or public testimonials.
Any before/after marketing consent is separate, explicit, optional, and not pre-checked. Refusal does not affect account, program, subscription, or coaching.
Coaching Chat and attachments are private, privately stored, without public URLs, and limited to you and authorized follow-up staff.
AI and analytics
AI may analyze, suggest, and assist. It must not impersonate Coach Hakim.
We do not use sensitive personal data, progress photos, or coaching chat to train a general third-party AI model without a legal basis and appropriate consent when required.
Operational analytics may improve the service. We do not expand advertising tracking without a clear basis.
Marketing vs service communications
Marketing consent is optional and separate from Terms acceptance, purchase, and service communications.
Refusing marketing does not block a paid plan. You may opt out later.
Security, billing, renewal reminders, material legal changes, and account notices are not marketing.
Sharing and security
We do not sell personal data.
We may share what is needed with hosting, email, storage, and a future payment provider under appropriate agreements, and with authorized coaching staff.
We apply reasonable technical and organizational safeguards. We do not claim 100% security.
Passwords are handled by the auth system and are not stored in plaintext.
Rights, retention, deletion
You may request access, correction, deletion, restriction, objection, or withdrawal of optional consent, subject to applicable law. Sensitive requests may require identity verification.
Delete account ≠ cancel renewal ≠ refund request.
We do not keep everything forever, and we do not delete everything the moment a subscription ends. Some legal retention periods are TBD_LEGAL_RETENTION until entity/jurisdiction is set.
Children, transfers, law
V1 is 18+. If we learn of a minor account, we will close it under a reasonable process.
Data may be processed by international providers. We do not make false data-residency claims.
Governing law: TBD. Version v1.0. Arabic and English share the same version.
Account, billing, refund, privacy, and technical support are available for every plan. This is not a medical emergency channel.